Refund policy

We understand that sometimes online purchases may not work out as you desired.

You can return any item to us within 28 days of receiving your original order. We don't accept returns after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

You can pick any delivery service for returns. Please note that we do not pay for the return label. However, we also don’t charge a re-stocking fee. 

All returned items will be inspected upon arrival. If our Quality Control team are unhappy with the condition an item has been returned in (e.g. tags have been removed or there are signs of wear) and we’re unable to put it back into stock, we may not be able to accept your return and we may have to send it back to you.

After the return is processed, you will receive an email confirmation and will be issued store credits.

We are a limited-edition, custom-made brand and we pride ourselves on our artisanship and making our customers happy with the art piece that they purchased.